Let's talk.
Tool request, bug report, partnership, press, takedown notice — drop a line. Usual reply within 48 hours, max 7 days.
Location
Bengaluru, India
Operating timezone: IST (UTC+5:30)
Use the right subject line for fastest response
[Bug] something is broken — include URL and browser version[Request] tool idea — what you want and why it would help[Privacy] data request, deletion, GDPR / DPDP Act / CCPA[Terms] question about the terms of service[Partnership] collaboration or integration proposal[Press] media inquiry or interview request[Takedown] DMCA / copyright / trademark notice (see below)[Hi] just to say hi — yes, please doFor DMCA / takedown notices
If you believe content on Toolvana infringes your copyright, send an email with subject [Takedown] to hello@aravindlabs.tech including:
- A description of the copyrighted work you claim is infringed.
- The exact URL on Toolvana where the alleged infringement is located.
- Your contact information (full name, address, email, phone).
- A statement that you have a good-faith belief that the use is not authorized.
- A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the rights holder.
- Your physical or electronic signature.
We respond to valid notices within 7 business days.
For tool requests
We add tools based on real user demand. The more specific your request, the more likely it ships:
- What tool do you want?
- What is the input? (file type, text format, etc.)
- What is the expected output?
- Where are you currently doing this task? (paid SaaS we're replacing, desktop app, etc.)
- How often do you need it? (daily, weekly, occasional)
For partnerships and press
Toolvana is independent and self-funded. We're open to:
- Featuring on tutorials, blogs, YouTube videos, podcasts (no permission needed, just let us know).
- Bundled distribution (e.g. school resource lists, corporate intranets).
- White-label deployment for nonprofits / NGOs (case-by-case, free for verified non-profits).
What we're not open to: SEO / link exchange / "guest post" outreach, sponsored content disguised as editorial, affiliate-only partnerships, anything that compromises the privacy stance.
Response time expectations
- Bug reports: acknowledged within 24 hours, typical fix within 7 days for critical issues.
- Tool requests: acknowledged within 48 hours. Build timeline depends on complexity.
- Privacy requests: within 30 days as required by GDPR / DPDP Act / CCPA.
- Takedown notices: within 7 business days.
- Partnerships & press: within 7 days.
- "Hi" emails: within 48 hours, sometimes longer if travelling.
Office hours
We are a one-person operation based in IST timezone. Email is async — there is no live chat, no phone support, no Discord. This is intentional: it lets us ship more features instead of running a support team. Most issues get a faster resolution via clear emailed bug reports than via chat back-and-forth.